Returns

If you are not satisfied with your online purchase, please follow our guidelines for returns

  • All returns require a Return/Exchange Authorization Form this will be included in your shipment. Please include this with your Return.
  • All returns must be postmarked within 15 days of receipt. Returns sent after this time will not be honored.
  • The merchandise must be in its original condition with the original tags as well as in its original condition. Any and all items that have been worn or washed are not eligible for return or credit.
  • We do not refund shipping charges.
  • We do not accept returns/exchanges on any sale items. Any and all sale items purchased on LNAClothing.com are final sale.
  • We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.

 

Please be advised that items that do not conform to the above guidelines are not returnable. They will be returned to you at your expense.

 

Exchanges

If you would like to exchange an item for another color or size, Please fill out the Return/Exchange Authorization form you received in your order. If we have the item in stock we will ship out your exchange as soon as we receive your return. We will only accept returns for exchange if they meet all criteria for an acceptable return (see above). Please make sure to note the exchange on the return form. We will ship the exchange to you at our expense (does not apply to international orders).

Damaged/Incorrect Items

If you receive an item that is defective, damaged or incorrect, you must notify us via email within 3 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We'll email you a UPS label for returning the merchandise. A replacement will be sent, if available, upon receipt - as long as it hasn't been used, worn or washed. All tags must remain attached.

How do I ship the items back LnA Clothing Online Store?

 

A Return Authorization form issued by LNAClothing.com in your shipment all returns and exchanges must have this form To obtain a return or exchange. Fill out the Return/Exchange form and include it in the package. If you don't have a return authorization form you can request on by email Customerservice@lnaclothing.com or by phone 310-258-9809 ext:105, Please include on the form, your name, address, phone number, email address and reason for return. (Please note that being issued an RA form does not guarantee automatic approval/credit of your return. Items are still subject to inspection.) Ship the merchandise securely wrapped, pre-paid and insured to:

 

LNAclothing.com Returns/Exchanges
6344 Arizona Circle
Los Angeles, CA 90045

Tips on sending the perfect return package:

  • Send via UPS or insured parcel post for proof of delivery. If your return package is lost, we are not responsible for reimbursement or compensation for the lost merchandise.
  • No COD (Cash/Check on Delivery) packages will be accepted.
  • Include a completed RA form with the merchandise. Otherwise processing will be delayed.
  • Package your return carefully, as we cannot return or exchange items that arrive damaged due to poor packaging.

International Returns

The customer is responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.

Ship To:
LNA clothing.com

Attn: RA: Online Store

6344 Arizona Circle

Los Angeles, CA 90045 USA

 

How quickly will my return be processed?

 

Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for the purchase. You will receive an email notice when the credit has been issued. If you have an inquiry, call 310-258-9898 ex: 105 or e-mail us at customerservice@LNAclothing.com.

May I exchange my purchase for a different style?

 

Yes, you may exchange your item for a different style or size.  If your exchanged item is of greater value than the original item, then your original credit card will be charged the difference.  If your exchanged item is of lesser value, your card will be credited for the difference.